Abstract:
It was her own three-year stint as head of The University of Auckland’s School of Education that really sparked Viviane Robinson’s interest in leadership. “That sort of experiential, gut-level feeling for it gave me a much stronger sense that there was more to be said about what leadership involved.” Professor Robinson is an organisational psychologist, so she had long been interested in how organisations tick, how they learn and how they deal with mistakes, as well as in the communication processes that make them work better.
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